Services
INSSINC has earned global recognition as one of the few vendors with a proven track record of consistently providing clients with superior software solutions. INSSINC prides itself on being a first-rate service-oriented company, staffed with some of the most experienced business and technical professionals in the industry. The company offers a full suite of derivative and hedge accounting software solutions and professional services to meet the various needs of its diverse clientele. INSSINC delivers outstanding performance to clients and offers the capacity to accommodate their changing needs in the future.
 Project Management:
INSSINC’s project management methodology is based on years of experience in refining and improving upon the implementation process. INSSINC follows a PMI (Project Management Institute) approach, and as the leading global advocate for project management, PMI empowers members with the proper credentials and skills to complete projects with the utmost success. INSSINC’s project managers produce unparalleled results by employing effective methodologies designed to ensure successful workflow and issue resolution. A customized project plan is designed based on each client’s unique business requirements.
Implementation:
INSSINC has a dedicated team of subject matter experts that combine years of experience and knowledge in all areas of financial risk management and hedge accounting. We recruit qualified personnel with impressive credentials and put them through a rigorous in-house training course prior to placing them out on the field.
INSSINC’s approach is geared towards completing every implementation on time and on budget. No matter the scale of the project, INSSINC’s team of professionals provides outstanding performance and an exceptional client experience from initial project scoping and installation phases to end user training and follow-up support. The availability of formal, on-site training and documentation is an integral part of the INSSINC method, and we make every effort to provide the necessary tools for preparing clients to employ our systems.
Support:
INSSINC helps clients thrive by providing an experienced support team they can rely on to make the most of our software solutions. No matter how challenging or rapidly changing your business requirements, INSSINC support delivers quality and consistency every time you enlist our services.
With locations in New Jersey and London, INSSINC provides global support coverage and a wealth of expertise. Our product support team averages more than five years of employment at INSSINC, with over 50% of the staff holding advanced degrees in finance, accounting, and information technology; in addition to certifications in their respective fields. Daily communication between the client and INSSINC’s support staff via telephone and web portal enables issue resolutions, file transfers, client requests, and software updates. INSSINC's support team is available to respond to technical inquiries promptly, ensuring that client applications run smoothly and efficiently. Any issues that may arise are resolved in a timely manner and prioritized based on level of urgency.
SAS 70 Audit:
In today's global economy, software providers must establish that they have adequate controls and safeguards when they host or process client data. INSSINC continuously demonstrates the establishment of effectively designed controls and objectives, and discloses these activities to assure clients that they can feel safe using our solutions.
As a matter of company policy, INSSINC undertakes an annual SAS 70 Type II Audit involving in-depth evaluation and testing of our internal control policies and procedures by an independent service auditor. Clients and prospective clients are able to obtain a copy of our SAS 70 report in order to review the auditor’s assessment of INSSINC’s control environment to ensure that objectives are met effectively. Clients can present our SAS 70 report to their auditors, saving them the hassle of having to incur additional time and costs in sending auditors to our headquarters to perform the same procedures.
|
